Privacy Policy



We respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how we collect and treat any information you give us. You won’t find any complicated legal terms or long passages of unreadable text.

Data Controller

Andrew Sinclair Ltd is the controller and responsible for your personal data.

The Directors have overall responsibility for addressing any issues relating to this Privacy Notice

Andrew Sinclair Ltd
Garrison Road
Hatston Industrial Estate

KW15 1RE

Registered in Scotland No: 395041


Your Personal Data

Personal data is data that can be used to identify an individual. For example, your name, email address, home address and even IP address. We collect and process personal data in compliance with the General Data Protection Regulation and will never share it with third party marketers or anyone else unless we are required by law to do so.


How your personal data is collected on this website by us and by third parties

Our contact form and email

When you use our contact form or email address to contact us, we require your name, email address and telephone in order to reply to you. When you click the submit button on the contact form, your message and contact details are sent to us via email and are stored in our email system.

Occasionally, we might receive your contact information from one of our partners. If we do, we protect it in exactly the same way as if you give it to us directly.


What information we hold


Where we store your information

When you contact us by email or through our website, we store your information in our correspondence files on our protected server. When we do business, we store your information in our account’s software. All our in-house systems are maintained and held on our secure server maintained by RM Computing.


What we use your information for

We occasionally use your contact information to send you details of our products and services. When we do, you have the option to unsubscribe from these communications and we won’t send them to you again. We might also email or phone you about our products and services, but if you tell us not to, we won’t get in touch again. We will use your information to send you requests for further information, in response to a request for information, invoices, statements, or reminders.


Who’s responsible for your information at our company

The Directors are responsible for the security of your information. You can contact them by email at or by phone on 01856 873178 if you have any concerns about the information we store.


Who has access to information about you?

When we store information in our own systems, only the people who need it have access. Our management team have access to everything you’ve provided, but individual employees have access to only what they need to do their job.


The steps we take to keep your information private

Where we store your information in third-party services, we restrict access only to people who need it.

The computers we use are all encrypted and are protected by a passcode. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. Our mobile devices are also protected by password access.


Your rights

In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regard to the personal data we hold about you, including:

Right to confirmation – you have the right to know if we hold personal data that concerns you
Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
Right to erasure – you have the right to have your personal data removed from our systems

Should you wish to exercise any of these rights, please contact us by email or by telephone.

You can find out more about your rights under the GDPR here.


How to complain

We take complaints very seriously. If you’ve any reason to complain about the ways we handle your privacy, please contact Douglas Sinclair  by email at or by phone on 01856 873178  If you prefer to write in, send your written communication to Douglas Sinclair, Andrew Sinclair Ltd Garrison Road, Hatston Industrial Estate, Kirkwall KW15 1RE


Changes to the policy

If we change the contents of this policy, those changes will become effective the moment we publish them on our website.

Last Updated: This Privacy Policy was last updated on 8th November 2019